FAQ | CuddleNest India
Find quick answers about our plush toys, kids gifts, school supplies, bottles, lunch boxes, delivery, returns, and festive gifting in India.
About CuddleNest
What is CuddleNest?
CuddleNest is India’s go-to brand for cute plush toys, kids gifts, and school supplies with fast delivery across India.
Why choose CuddleNest products?
We offer high-quality, safe, and affordable gifts with adorable designs—perfect for everyday joy and festive gifting.
Plush Toys & Kids Gifts
Are CuddleNest plush toys safe for babies?
Yes—made with super-soft, non-toxic, child-safe materials suitable for infants and toddlers.
Are your plush toys washable?
Yes—gentle hand wash or machine wash (delicate) to keep them fluffy and fresh.
Which occasions are plush toys best for?
Perfect gifts for Rakhi, Diwali, Birthdays, Baby Showers, Christmas, New Year, and Valentine’s Day.
Do you have unique or themed plush toys?
Yes—cute bunnies, penguins, avocado plush, and the popular angry cat—great for décor and gifting.
Can plush toys be used as home décor or props?
Absolutely—our soft toys add cozy, aesthetic vibes to kids’ rooms, nurseries, and photos.
Do you make gift hampers or combos?
Yes—ready gift boxes and custom hampers for festivals, birthdays, and special surprises.
Stationery & School Supplies
What school supplies do you sell?
Cute stationery, notebooks, pencil pouches, lunch boxes, water bottles, and insulated tumblers.
Are your bottles and tumblers safe for kids?
Yes—BPA-free, food-grade, many with stainless steel, and designed for everyday school use.
Are the bottles and tumblers leakproof?
Yes—leakproof lids; travel-friendly for school bags, office, and trips.
Do your lunch boxes keep food fresh?
Our insulated lunch boxes help keep food warm and fresh for school or office.
Orders & Delivery
Do you offer Cash on Delivery (COD)?
Yes—COD is available across India along with prepaid options.
How long does delivery take?
We ship in 24–48 hours; most orders arrive in 3–7 business days across India.
Can I track my order?
Yes—you’ll get a tracking link by email/SMS once your order is dispatched.
Do you ship internationally?
Currently we deliver across India only.
Can you deliver gifts directly to the recipient?
Yes—direct delivery with a personalized note and optional gift wrap.
Returns, Payments & Support
What is your return policy?
Easy 7-day returns/replacements for damaged or defective items—hassle-free support.
Which payment methods do you accept?
UPI, Credit/Debit Cards, Net Banking, Wallets, and COD.
How do I contact customer care?
Use our website contact form, WhatsApp, or support email—we’re happy to help.
Care & Safety
How do I clean my plush toy?
Use mild detergent; hand wash or machine wash on delicate. Air dry for best results.
Are your toys safe for toddlers?
Yes—we follow child safety standards and use non-toxic materials.
Can adults gift/collect plush toys?
Totally—our plushies make cute gifts for girlfriends, boyfriends, best friends, and family.
Gifting & Festivals
Do you offer gift wrapping?
Yes—festive wrap for Rakhi, Diwali, Christmas, New Year and birthday themes.
Do you make festive hampers?
Yes—custom hampers for Rakhi, Diwali, Christmas, Baby Showers, and Valentine’s Day.
Can I place bulk or corporate orders?
Yes—bulk gifting for schools, corporates, parties, and return gifts. Contact us for a quote.